INTERNATIONAL CONFERENCE
BOLOGNA PROCESS – AWARENESS, INTEREST,
DESIRE, ACTION (BP-AIDA)

THE CONFERENCE IS SUPPORTED BY JEAN MONNET PROGRAMME GRANT

(Lifelong Learning Programme, the Education, Audiovisual and Culture
Executive Agency, the Commission of the European Union)









Jens Jorn Dahlgaard

Dr. Dahlgaard has been a chair professor at the Institute of Service Management. Department of Management and Engineering (Sweden) since 2000 and distinguished visiting professor at Yuan Ze University, Taiwan since 2009. In 1986 he became the first Scandinavian chair professor in Auditing at the Aarhus University, and during 1991-2000 he was a chair professor in Quality Management at the same university. He is also serving as chief editor for SSCI indexed journal, Total Quality Management and Business Excellence. Within research areas of Quality Management and related areas he has published 15 books and over 200 research articles.

Dr. Dahlgaard received numerous awards, among others, the Danish research award in Business Administration (Jorck’s Prize) for outstanding academic achievement in 1984, the European Quality Award for supervising the best master thesis on Total Quality Management in 1994, 1996 and 1997, the Chinese Friendship Award by the Ministry of Industry for his contribution to education and research in China, 1998, the Lancaster Award by the American Society for Quality in 2005. He was elected as a member of International Academy for Quality (IAQ) since 1996, and has also been appointed as an honorary professor at Zhengzhou University in China, 1997. He was one of the founders of the Danish Quality Award (1993) and has been serving as the chairman of the jury. He was also one of the founders of the European Masters Programme in Total Quality Management and was a chairman of its Academic Board in 1996-1998. Furthermore he is one of the founders and a chairman of the yearly QMOD conferences (Quality Management and Organisational Development) – one of the world’s largest research conferences on Quality and Service Sciences (see: www.ch.lu.se/qmod ).